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Return and Exchange Policy

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from On Fleek Extensions. That's because we go out of our way to ensure that they're of the highest quality. For instance, we only sell hair extensions and other hair products that are Grade 8A quality and above. However, because of the nature of our products and possible health hazards and for sanitary reasons we cannot accept returns or make exchanges for products that have been delivered.

Once an order has been placed and processed, we cannot issue a cancellation.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, On Fleek Extensions may have to limit the number of products available for purchase. We reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when On Fleek Extensions confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, On Fleek Extensions will cancel the order and refund your purchase price in full.

Shipping & Delivery

Since the actual delivery of your order can be impacted by many events beyond On Fleek Extensions' control once it leaves our facilities, On Fleek Extensions cannot be held liable for late deliveries or non-deliveries. We will, however, work with you to ensure a smooth delivery or find out what happened to your order if it did not arrive.
 
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